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Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which Mapac Group Limited collects, uses, maintains and discloses information collected from users (each, a "User") of the www.mapac.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Mapac Group Limited. It also applies to all systems used by Mapac Group Limited used to provide products and services for users.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Mapac Group Limited collects and uses Users personal information for the following purposes:

- To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

- To process transactions

 We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To administer a content, promotion, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

- To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by clicking the unsubscribe link on the email, by contacting us via our Site or using the details in the Contact Us section below.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Processing of credit card information through our website is done over an encrypted connection using Transport Layer Security (TLS 1.2). Credit card details are not stored or retained on our site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Managing Your Data:

- Data Retention

We retain your data for the duration of our business relationship and afterwards for as long as necessary in accordance with applicable laws and regulation. We generally hold your data for a minimum of five years after last contact. However, we may hold your data longer if it’s within our legitimate business interests. When data retention is no longer required we will dispose of your data in a secure manor.

- Update/Delete/Request Data

 If we obtain your information by consent you have the right to withdraw any consent you previously provided to us. If we process your information under legitimate interest you can object at any time on legitimate grounds to the processing of your personal information. If you wish to request removal of information, update personal information or request any data collected then you may do so using contact details below.

Changes to this privacy policy

Mapac Group Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact us

If you have any questions about this Privacy Policy, the practices of this site, dealings with this site, or you wish to update/delete or request data please contact us:

- By post:

Mapac Group Limited
6 Mowat Estate
Sandown Road
Watford
Hertfordshire
WD24 7UZ

- By email:

privacy@mapac.com  

Updated: 22nd May 2018

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